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Looking for a partner to play a vital role in your incident management process to provide tailored incident analysis, containment and eradication actions with speed, scale and efficiency? Nettitude’s Incident Response (IR) Retainer service provides immediate and prioritised access to Nettitude Cyber Incident Response Team (NCIRT). Suitable for any organisation regardless of industry or sector, having Nettitude on your side will reduce the impact of a breach to ensure you can return to prioritising your business.

Seeking emergency IR expertise during an incident will shorten the response time and alleviate an incident from turning into a crisis.

Why Do I Need an Incident Response Retainer Service?

Cyber-attacks are becoming more disruptive and costlier every year. In addition, legal and regulatory requirements are increasingly mandating that all data is secured, monitored and reported when compromised. Therefore, understanding the extent of a cyber-attack is vital. Establishing and maintaining an effective Incident Response capability in-house can be a costly exercise for most organisations. Having a Nettitude Incident Response Retainer service gives you peace of mind that you have certified and experienced IR experts working on protecting your digital assets and infrastructure when you need us most.

But it’s not just expertise, Nettitude’s incident management begins with a thorough onboarding process to ensure that we understand your organisation, your risks and most importantly your people, processes and technology so we can hit the ground running in the event of an incident.

How Does an Incident Response Retainer Help You?

On-Demand Incident Response Experts at Your Fingertips

Highly skilled and CREST-certified cyber incident responders are at your service when you need it most.

  • Partner with trusted cybersecurity experts to develop, mature and test your incident response readiness;
  • SLAs you can depend upon through your entire contract term;
  • Cost effective structure to facilitate budgeting and prevent unexpected costs;
  • Increase incident response preparedness with thorough onboarding and policy review;
  • Test IR procedures before you need them in an annual tabletop exercise;
  • Leverage leading-edge endpoint and network sensors at scale for rapid analysis and incident evaluation;
  • 24/7 access to highly experienced incident response experts to being triage;
  • Remote and on-site incident response service provision for your business;
  • Formal incident and analysis reporting detailing tactical and strategic improvements for every incident;
  • Reallocate unspent retainer time for other IR related services;

Why a Cyber Incident Response Retainer from Nettitude?

Nettitude can provide expert, rapid response to a major incident resulting from a cyber-attack. When the stakes are at their highest, Nettitude’s use of industry-leading tools, best practice recovery techniques, and multiple forms of intelligence allow us to provide a deep, thorough service to help your business minimise the damage and move from initial detection to recovery as quickly as possible. Our incident response service includes technical analysis, determination of containment, and investigation through to root cause. Nettitude also provides digital forensic investigations in the event of suspected criminality, as well as assistance in managing impact in business, operations and risk.

As a member of the CREST Certified Security Incident Response (CSIR) scheme, you can rest assured you are partnering with a credible IR provider.


Frequently Asked Questions About Incident Response Retainer Service


What aspects of Incident Response Management can Nettitude help with?

Whether your business objective is to ensure that there are cybersecurity experts on the sidelines to support your business or you are guided through the complex, modern-day digital landscape, the Nettitude Cyber Incident Response Team (NCIRT) can help you in the following ways:

  • Proactive, preparatory, and advisory services
  • Certified Incident Managers and Responders to manage and address security breaches and cyber-attacks

What are the Incident Response Retainer costs?

Understanding the technological advancements over the years and the sophistication of cyber-attacks, we believe that there is no one-size-fits-all solution and quick fixes do not work. As such, our Managed Security Services leverage the expertise of trained security staff and industry-leading technologies that are tailored to your organisation’s budget, size and needs. Evaluating your existing cyber incident response plan, we will ensure all incident response retainer components are integrated for optimal efficiency without compromising on affordability. Whether you are looking to entrust your entire security infrastructure or elements of it to supplement your existing plan, we have the right plan and award-winning service for you.

What is the Incident Response Management process?

Abiding by the best security practices and standards, Nettitude follows proven guidelines for incident management. From the initial risk assessment down to the regular reviewing of incident response processes so that it is updated to mitigate security threats, Nettitude will establish a full programme to maintain and improve your organisation’s response capabilities.

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