Nettitude is an Cisco Advanced Communications Technology partner, specialising in deploying Cisco IP telephony and integrating it with a range of complementary voice enabled products. As well as providing design, implementation and support services, Nettitude is able to offer tailored training programmes designed to cover all of the key elements of your VoIP implementation. Whether it is a single helpdesk engineer, or a whole team of technicians, Nettitude can offer a flat training fee, that really gets you to grips with your telephony environment.
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As part of our tailored training programs, we listen to your feedback about where you have knowledge gaps. We try to understand the repetitive and time consuming tasks that you need to carry out, and we try to understand your technology road map. We then build a series of practical workshops to help bridge the knowledge gap. Instead of the training being specifically about a specific product or technology, we structure it around your implementation as a whole. As a consequence, it will frequently cover many of the following technologies:
- Core understanding of IP Telephony
- Core Building Blocks, (Cisco Communications Manager/Express/UC500)
- Integrations, (Contact Centre, Operator Console, Call Recording, BES)
- Frequent User/Helpdesk Tasks
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We have completed many training programmes and technical workshops and have a long list of referencable customers, all of which are available on request.
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To find out more about how Nettitude can help you with your Unified Communications requirements, please complete our contact form, and a Consultant will respond to your enquiry.
