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Cisco IP Communicator is a Microsoft Windows-based soft phone application that delivers enhanced telephony support through personal computers. It is easy to deploy and includes some of the latest technology and advancements available for IP communications today. This application gives computers the functions of IP phones, enabling high-quality voice calls on the road, in the office, or from wherever users have access to the corporate network. Cisco IP communicator is a fully functional software phone-system that will work in the office, as well as through IPSEC & SSL VPNs for remote users and home workers.

Cisco IP Communicator Features

Cisco IP Communicator is intuitively designed and easy to use, and delivers convenient access to a broad range of features:

  • Eight line keys: These keys provide telephone lines and direct access to telephony features.
  • Five soft keys: These keys dynamically give users call-feature options.
  • Messages: This key provides direct access to voicemail messages.
  • Directories: Cisco IP Communicator identifies incoming calls and messages and categorises them on the screen, allowing users to return calls quickly and effectively using direct dial-back capability. The corporate directory integrates with the Lightweight Directory Access Protocol Version 3 (LDAP3) standard directory.
  • Settings: This key allows users to select from a large number of ringer sounds and background images.
  • Services: Cisco IP Communicator allows users to quickly access diverse information such as weather, stocks, quote of the day, or any other Web-based information. The phone uses XML to provide a portal to an ever-growing world of features and information.
  • Help: The online Help feature gives users information about the phone keys, buttons, and features.

Cisco IP Communicator is designed for users who require a telephone when away from their desk phone. It is ideally suited for users that are travelling, or telecommuters that are working from their home-office. When using Cisco IP Communicator remotely, users are not just taking their office phone extension with them: they continue to have access to the same familiar phone and video telephony services that they would have in the office. This advantage boosts business collaboration and responsiveness and helps organisations keep pace with today's mobile business environment.

To find out more about how Nettitude can help you with your Unified Communications requirements, please complete our contact form, and a Consultant will respond to your enquiry.