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Some of the key features of the Nokia Call Connector from Cisco include
- The ability to continue an active call while moving from corporate WLAN to cellular coverage. This will help reduce the number of missed calls and improve productivity.
- The ability to use a single device. With Nokia Intellisync Call Connect for Cisco, the mobile phone becomes a mobile desk-phone that enables users to leverage mobile freedom with advanced features traditionally only available on high-end desk-phones such as; abbreviated extension dialling, call transfer, hold, conference calling, call park, etc.
- Automatic routing of business calls to Nokia E-series devices to reduce the incidence of missed calls and help customers reach your staff faster and more easily. Additionally, employees can route cellular calls to their business voice mail when this feature is supported by the operator.
- The ability to reduce mobile service fees and improve control over telecommunications costs by allowing employees to utilise private WLAN networks instead of cellular networks in the corporate office, at a satellite office, and/or home office, via mobile VPN.
- Least cost routing that supports free internal calls when onsite and calling abroad, without roaming fees, when registered with the Cisco Unified Communications Manager over the WLAN.
- Improved in-building coverage and availability, provided by routing telephony services through the WLAN, when the mobile network is unavailable or service is unreliable.
- The ability to comply with applicable regulations, by leveraging the corporate voice infrastructure for the recording of calls on a mobile device.
Nokia Call Connect for Cisco enables Nokia E-series dual-mode handsets to work on cellular Global System for Mobile Communications (GSM) and Cisco Unified Wireless Networks with access to the advanced features provided by Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
To find out more about how Nettitude can help you with your Unified Communications requirements, please complete our contact form, and a Consultant will respond to your enquiry.
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A user with a Nokia E-series mobile handset can join the corporate 802.11a/b/g network and connect to a Cisco Communications Manager infrastructure. Once connected, it is possible to route calls to the user's mobile phone based on their extension number, and the user can make use of the company's telephony environment as opposed to a more expensive GSM or cellular network.
With Mobile Business Solutions from Cisco and Nokia, organisations can:
- Improve company communications and workflow through faster response times by utilising the mobile phone as a mobile extension
- Maintain business communications continuity on an active call while moving from Cisco Unified Wireless Network to cellular coverage
- Use the mobile phone to access advanced features such as extension dialling, call pick-up, group pick-up, and conferencing
- Enhance in-building mobility experience with pervasive Cisco Unified Wireless Network coverage
- Lower total cost of ownership and reduce complexity through device consolidation
- Reduce mobile phone charges by using corporate network and communications investments for mobile routing
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