Cisco Presence

Presence delivers a consistent communications experience across Cisco Unified Communications applications everywhere, every time, independent of user device, application, or workspace location. In addition, Cisco Unified Presence gives customers and partners the flexibility to presence-enable and streamline business communications by inter-operating with critical business applications through open interfaces.

Cisco Unified Presence consists of a SIP presence and instant messaging engine and a SIP proxy function. The presence engine collects user presence information (such as busy, on the phone, idle, away, or available status) as well as user capabilities (such as the capability to support voice, video, instant messaging, and web collaboration) and compiles the data in a repository for each user. This repository is accessed by the applications and features that each user employs. Users can apply unique user rules and privacy to help ensure that only authorised applications and users have access to presence information. The SIP proxy function facilitates efficient and accurate routing of both presence and general SIP messaging through the enterprise.

Cisco Unified Presence is tightly integrated with various desktop clients and applications. It helps Cisco Unified Personal Communicator, the Cisco Unified Communications enterprise desktop client, to perform numerous functions such as instant messaging, click to dial, phone control, voice, video, and web collaboration. In addition, Cisco Unified Presence provides a unified presence service for Cisco Unified Mobile Communicator, instant messaging service for Cisco Unified IP Phones connected to Cisco Unified Communications Manager, as well as providing the ability to integrate Cisco Unified IP Phone presence with IBM Lotus Same-time.

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