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If an employee makes a call whilst in the office from their BlackBerry Smartphone, it is routed out of company's Primary Rate ISDN as opposed to over the Mobile Network. Likewise, when somebody phones an employee by their Extension or DDI, it is routed over the enterprise Wireless infrastructure to the user's Blackberry smartphone. This provides the organisation with improved mobility and single number reach.
BlackBerry MVS, through integration with Cisco Unified Communications Manager, supports a rich set of BlackBerry smartphone features, including:
- One "reach me anywhere" corporate phone number, one caller ID and one voice mailbox for both a Cisco Unified IP phone and BlackBerry smartphone.
- Simultaneous or sequential ringing of up to four devices, including BlackBerry smartphones and Cisco Unified IP Phones.
- Easy access to Cisco Unified Communications Manager telephony services such as call transfer and extension dialing via a seamless, intuitive user experience on BlackBerry smartphones.
- Flexibility to make calls from either the BlackBerry phone number or enterprise line.
- Ability to transition an in-session call from a BlackBerry smartphone to the user's Cisco Unified IP Phone.
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The enhanced solution, developed by RIM as part of Cisco's Technology Developer Program, features deeper integration with BlackBerry Enterprise Server and direct SIP integration between Cisco Unified Communications Manager and BlackBerry MVS for improved manageability, scalability and ease of deployment.
To find out more about how Nettitude can help you with your Unified Communications requirements, please complete our contact form, and a Consultant will respond to your enquiry.
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