The Solution:
Following an extensive selection process with multiple vendors, McCormick UK
selected a Cisco Systems Unified Communications (UC) deployment delivered by
Nettitude. Building on infrastructure developed between McCormick and Nettitude
over the preceding years, telephony services provided by a high availability
Cisco Unified Communications Manager (CUCM) cluster and Unity Connection
voicemail were deployed to serve users within the UK Head Office, and a second
large office in Littleborough. Integration between the CUCM cluster and the
existing telephone systems was configured to allow a phased migration of users
from "old" to "new" worlds. Across the two sites, over 700 users have been
converted to run on the new infrastructure and the old equipment has now been
successfully decomissioned.
Being based on IP, new handsets can quickly be located wherever the Local Area
Network is present without relying on any special cabling.
The Benefits:
The new UC infrastructure has provided massive positive impact to the McCormick
UK business. The administrative overhead of operating and maintening the old
equipment has been removed, freeing up the IT team's time to be working on more
strategic activities and projects. Increases in stability of the environment
have resulted in extremely satisfied end users, with the business now being able
to rely and utilise the technology within its operation rather than being hindered
by it. Connectivity to a UC solution being run by McCormick UK's parent company
was established quickly and easily, provisioning a single UC environment
encompassing both companies.
The entire project was successfully delivered between McCormick and Nettitude on
time and in budget. Users were migrated using a phased approach with no loss of
functionality or service.
About McCormick:
Since 1889, McCormick has been the Company to turn to for flavour expertise.
Today the world relies on our treasured consumer brands, trusted ingredients
and culinary know-how.
Retail outlets, food manufacturers and food service businesses - they all depend
on our spices, seasonings and flavourings. McCormick is so prevalent throughout
the food industry that it's very likely you enjoy the taste of McCormick every day.
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