The Solution:
Following a vigorous selection process, Nettitude implemented a Cisco IP Telephony
and Data network, incorporating a resilient Cisco Unified CallManager cluster at the
core with integrated Unity Voicemail. With gigabit to the desktop to support heavy traffic
from graphics workstations, FFEI had chosen a scalable solution that can cope with growth.
The entire intelligent hardware infrastructure was delivered on top of a brand new category
6 cabling deployment, all managed by Nettitude. Quality of Service (QoS) was one of
the most critical elements in the converged voice and data infrastructure to ensure
that call quality was maintained at all times. Each component was configured to ensure
that voice traffic was always given priority over other data ensuring exceptional voice
quality at all times.
Extension Mobility was configured allowing users to log into any IP handset
attached have their own personal extension number transferred to that phone.
This allows FFEI's employees to work flexibly and from different locations and
still have voice calls routed directly to them. IP Softphones were also deployed
to a number of mobile workers within the organization allowing them to stay in
contact with the office over VPN.
Secure wireless access based on Cisco Access Points was also deployed for both internal and
guest usage.
Checkpoint Firewall-1 appliances were deployed to provide secure firewalling capabilities.
The Benefits:
Nettitude provided a fully managed implementation across a number of key technology
areas including Cisco Unified Communications, firewalling and wireless and delivered on
time against aggressive and unmovable deadlines. FFEI reaped the rewards by being able to
operate with their new infrastructure on time and on budget.
About FFEI:
FFEI is an industry leader in imaging and information, recognised for developing
unique technologies and manufacturing systems. FFEI employs over 330 staff within
the UK. FFEI distributes its portfolio of products to the Americas, Asia,
Australasia, Europe, Middle East and Africa via subsidiaries and third party
distributors.
An industry leader in the design, manufacture and supply of electronic pre-press
equipment and software, FFEI is dedicated to providing quality, 'open' imaging systems
using leading edge, yet proven technologies. The company enables customers to meet the
demands for cost effective, technically advanced and innovative imaging solutions that
are extremely productive, reliable and offer superb quality.
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