Cisco Communication Manager

Some of the key reasons for using Cisco Unified Communications Manager are:

• Cisco Comms Manager can deliver IP Telephony services for both IP and analogue handsets.
• Integrated voicemail services through Cisco Unity and Cisco Unity Connection, including e-mail integration of voicemail.
• Enterprise class telephony features.
• Support for Cisco Mobility services that enable remote workers to share the same functions and features to those enjoyed by office based employees.
• Single Number Reach: Allows users to consolidate all incoming calls into a single number and receive them wherever they are working. All unanswered calls are stored in a single mailbox.
• Transparent movement during calls: Users can seamlessly transfer calls between desk and mobile phones during an active call.
• Support for intelligent operator consoles allowing efficient handling of calls into the organisation.
• Support for Manager / Assistant environments, where an assistant can handle calls on behalf of their assigned manager.
• Click to dial capabilities supporting integration of Microsoft desktop software.
• Real time presence information showing users who is available and how they would like to be contacted.
• Support for full function contact centre solutions, delivered through Cisco IP Contact Centre software products.
• Integrated conferencing for video, voice and web.
• Full integration with Cisco Tele-presence and Cisco WebEx.

To see a demonstration of the Cisco Unified Communications Manager, or find out whether it is suitable for your organisation, please get in touch with . Our strong focus on service and quality, combined with our 24x7 helpdesk makes us the UC partner of choice for many UK businesses. But don’t just take our word for it. Our strong testimonials and references illustrates the value we deliver for many of our clients and partners.